If you're receiving a "PAGE NOT FOUND" error message while trying to access the FAQ section in ticket-system, it could be because the article you're trying to access is an internal article. This means that it's only accessible to employees or staff members of the organization.
However, if you are authorized to access the article, you can try logging in to your ticket-system account and attempting to access the URL again. This should allow you to view the internal article, if you have the necessary permissions.
If you're still having trouble accessing the article, you can contact the support team by sending an email to support@sambila.net